- 3
- Regional officesBaltimore, Charlotte and Knoxville
- 1,400+
- Detection rulesShipped via peer-reviewed CI/CD pipeline
- 100%
- U.S.-based analystsZero offshore escalation paths
The Shield Agent runs on your workstations, laptops, servers and virtual machines. Detections fire into the SOClogix SOC, where an analyst triages and investigates every one - you receive verified findings with guided remediation, not a queue of raw alerts. Shield MDR is available at all three tiers; the tier sets the unit rate and the depth of coverage behind it.
What counts as an endpoint
Per endpoint - workstations, laptops, servers and virtual machines running the Shield Agent.
Devices absent for more than 30 consecutive days are not billed.
All three tiers. Units are counted on the last calendar day of the month and billed in arrears, and those counts are visible in the Shield Portal.
Managed Detection and Response from SOClogix goes beyond traditional monitoring by combining our 24/7 Security Operations Center with proactive threat hunting and automated response capabilities. While standard monitoring waits for alerts, our MDR service actively searches for hidden threats that evade conventional detection tools.
Our threat hunters use advanced analytics, behavioral analysis, and deep knowledge of attacker tactics to uncover threats that automated tools miss. When a threat is identified, our automated containment workflows kick in immediately -- isolating compromised systems, blocking malicious IPs, and executing pre-approved response actions without waiting on a ticket queue.
Every organization is different, which is why we build custom playbooks that define exactly how incidents should be handled in your environment. From initial detection through forensic analysis and full remediation, our MDR service provides end-to-end protection that integrates seamlessly with your existing security tools and processes.
What's Included
Key Benefits
- Stop threats before they spread across your network
- Detect behavior that signature-based tools miss
- Gain proactive defense beyond passive monitoring
- Leverage automation without losing human oversight
- Seamlessly integrate with your existing stack
Get Started
Talk to our team about how MDR can provide proactive defense for your business.
Request a ConsultationCall (443) 409-5426Free Risk Assessment
25 questions across 5 security domains. Get a personalized PDF report emailed to you instantly.
207
average days an attacker dwells undetected
Source: IBM Cost of a Data Breach Report, 2024
MDR finds what perimeter tools miss - behavior, not signatures.
Stop Attacks Before They Spread
SOClogix MDR detects threats other tools miss and automatically contains them before lateral movement reaches critical systems.
How Shield MDR pairs with the rest of Shield
The endpoint is one telemetry source. Attacks that begin with a stolen credential or a phishing email are seen earlier when identity and mailbox telemetry sit alongside it.
- Shield ITDR - identity telemetry, priced per identity. Professional and Enterprise.
- Shield Email Protection - mailbox telemetry, priced per licensed user mailbox. All three tiers.
- Shield NDR - network telemetry, priced per sensor. Professional add-on, in scope at Enterprise.
See the full Shield Coverage catalog.
Ready for a SOC behind your business?
Contact SOClogix for a scoped Shield quotation. Every quotation is built from a scoped count of your real environment.
We will get back to you within one business day.