SOC Capabilities
Inside SOClogix's 24/7 Security Operations Center - analyst structure, detection engineering pipeline, tooling stack, and SLA commitments for every incident priority.
24/7
365-day coverage
<15 min
P1 acknowledgment SLA
4-tier
Analyst structure
100%
U.S.-based analysts
Analyst Structure
Every alert moves through a defined escalation path. Tier 1 catches it. Tier 2 investigates it. Tier 3 turns it into a new detection. Senior IR leads the response when it matters most.
Alert Triage
- First responders for all incoming alerts across every client environment
- Alert enrichment, deduplication, and initial classification
- 24/7 watch rotation - no gaps, no forwarded voicemails
- Escalates to Tier 2 on any P2 or higher indicator
Threat Investigation
- Deep-dive log correlation and attack timeline reconstruction
- Malware identification, classification, and behavioral analysis
- Direct client communication on P1 and P2 incidents
- Escalates to Tier 3 for complex multi-system or identity-layer compromises
Detection Engineering & Hunting
- Proactive threat hunt campaigns mapped to current adversary TTPs
- Detection rule authoring, peer review, and CI/CD-tested deployment
- MITRE ATT&CK coverage tracking and gap analysis
- Rule performance monitoring - FP rate, signal quality, MTTD impact
Incident Response Lead
- On-call 24/7 for confirmed P1 incidents and active breaches
- Executive briefings, board communication, and regulatory guidance
- Forensic investigation oversight and breach containment strategy
- Leads the Breach Concierge program for covered organizations
SLA Commitments
Response times are contractual, not aspirational. Every priority level has a defined acknowledgment window, triage target, and notification path.
Active breach, ransomware detonation, confirmed data exfiltration
Phone + email, Senior IR Lead engaged
Confirmed malicious activity, high-confidence IOC match
Email + client portal update
Suspicious activity, anomaly requiring investigation
Client portal notification
Informational alerts, policy violations, routine observations
Included in monthly report
P1 - Critical
Active breach, ransomware detonation, confirmed data exfiltration
Phone + email, Senior IR Lead engaged
P2 - High
Confirmed malicious activity, high-confidence IOC match
Email + client portal update
P3 - Medium
Suspicious activity, anomaly requiring investigation
Client portal notification
P4 - Low
Informational alerts, policy violations, routine observations
Included in monthly report
Tooling Stack
Purpose-built for detection engineering. No legacy SIEM tax, no bloated platform licenses - just the tools that actually produce signal at the speed attackers move.
LimaCharlie
Cloud-native telemetry & response platform
OpenSearch SIEM
Log ingestion, correlation & analytics
Microsoft Defender
M365 & endpoint telemetry integration
Entra ID / AD
Identity telemetry & ITDR monitoring
Threat Intel Feeds
Commercial + OSINT IOC enrichment
Detection Pipeline
Git-versioned, CI/CD-tested rule deployment
MITRE ATT&CK
Coverage mapping across all detection rules
Proofpoint / EOP
Email threat protection & phishing analysis
Detection Engineering Pipeline
Every detection rule in production passed through peer review and automated testing before it saw a single client environment. Detection is code - it gets treated that way.
TTP Research
Analyst team tracks active threat actor campaigns, newly published CVEs, and emerging attack techniques from commercial and OSINT sources.
Hunt Hypothesis
Tier 3 engineers develop a detection hypothesis: what behavior would this TTP produce in telemetry, and where would it appear?
Rule Authoring
Detection rules are written against the LimaCharlie D&R engine with test cases. Every rule maps to one or more MITRE ATT&CK (sub)techniques.
Peer Review
A second Tier 3 engineer reviews logic, false-positive risk, performance impact, and coverage before the rule proceeds to testing.
CI/CD Pipeline
Automated test suite validates rule syntax, logic, and expected behavior against synthetic telemetry before any production deployment.
Deploy & Monitor
Rules ship to all applicable client environments. Signal quality (FP rate, MTTD) is tracked continuously and rules are tuned when needed.
What You Can Hold Us To
These are not marketing claims. They are contractual commitments that define how SOClogix operates for every managed client, every day.
- 24/7/365 SOC coverage - no holidays, no blackout windows
- 100% U.S.-based analysts - no offshore escalation paths
- Named analyst contacts for your account
- Monthly threat reports with alert volume, incident summaries, and recommendations
- Quarterly detection coverage reviews against MITRE ATT&CK
- On-site incident response capability across the Baltimore, Charlotte, and Knoxville regions
Ready to see the SOC in action?
Book a technical briefing with our Tier 3 team. We will walk through our detection coverage, show you the tooling, and answer questions about how your specific environment would be onboarded.
Free Risk Assessment
25 questions across 5 security domains. Get a personalized PDF report emailed to you instantly.
Built to Detect. Trained to Respond.
Schedule a briefing with our SOC leadership team. We'll walk through our detection stack, demonstrate a live playbook execution, and talk through what monitoring your environment would look like.
45-minute sessions available for security teams and leadership
Get Managed SOC Pricing
We scope every engagement to your environment and team size. Get a written quote within one business day - no obligation, no lengthy sales process.
Quote delivered within 1 business day. Annual and monthly terms available.