Incident Response Retainer
The IR team you call during a breach should already know your environment. Pre-arrange your response before you need it.
Most Companies Hire an IR Firm During the Breach
When the breach happens, leadership calls a firm they have never worked with. That firm spends the first hours reading network diagrams and establishing access. Meanwhile, the attacker is still in the environment, and the clock is running at $300+ per hour.
A retainer eliminates that gap. SOClogix is pre-authorized, pre-onboarded, and pre-negotiated before you need us. When you call, we are already activated in under 15 minutes.
Every minute costs money
The average cost of a data breach in 2024 was $4.88M. Breach cost scales directly with dwell time. Companies without an IR retainer spend 30% more per incident hiring firms at crisis rates.
We already know your environment
A retainer means onboarding happens before the breach. When you call at 2am, we are not reading network diagrams for the first time. We know your crown jewels and your escalation chain.
Insurers require it
Many cyber insurance carriers now require a named IR retainer as a condition of coverage or as a prerequisite for favorable premiums. A retainer is not just smart - it is increasingly mandatory.
Pre-negotiated rates, no surprises
Retainer holders receive pre-negotiated rates locked before the incident. Crisis-rate IR engagements routinely run $300-$600/hr. Retainer pricing is a fraction of that.
What's Included
- Named IR team before you need them
- Pre-negotiated rates - no crisis pricing
- Satisfies cyber insurance requirements
- Quarterly tabletop exercises included
- Environment onboarded before a breach
- Regulatory notification guidance
Get a Retainer Quote
Annual agreements. Unused hours roll over. Pricing based on environment size.
Request a Quote Call (443) 409-5426Free Risk Assessment
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$4.88M
Average US breach cost (IBM 2024)
30%
Higher IR costs without a retainer
194 days
Average time to identify a breach without IR prep
24/7
SOClogix retainer hotline coverage
How a Retainer Works
Three steps to turn your IR plan from a document into a practiced, pre-authorized capability.
01
Retainer Agreement
Sign the retainer agreement and pre-authorize SOClogix as your named IR firm. This document satisfies most insurance carrier requirements.
02
Environment Onboarding
Our team conducts a 60-minute environment walkthrough. We document your network topology, critical assets, identity providers, backup posture, and escalation contacts.
03
Quarterly Readiness
We run tabletop exercises, review and update your IRP, and stay current on your environment changes. When an incident occurs, we activate immediately with full context.
Every Retainer Includes
Retainer Questions
What is an IR retainer and how is it different from standard incident response?
Standard IR means calling a firm during a breach and waiting while they learn your environment. A retainer means we are already your designated IR firm before the incident - we know your systems, have pre-authorized access procedures, and can activate immediately at pre-negotiated rates.
Does my cyber insurance require an IR retainer?
Increasingly, yes. Many carriers require a named IR firm as a policy condition, or offer lower premiums when one is in place. The SOClogix IR retainer agreement is formatted to satisfy standard carrier documentation requirements. We can work directly with your broker.
What is the minimum retainer commitment?
Retainers are structured as annual agreements. Unused retainer hours roll over within the agreement year. Contact us for pricing based on your environment size and desired coverage level.
Do you also provide MDR and managed SOC alongside the retainer?
Yes. Many clients combine an IR retainer with our Managed SOC or MDR service. This means the team monitoring your environment 24/7 is the same team that responds to incidents - no handoff, no ramp time, no knowledge gap.
What happens when we activate the retainer?
You call the 24/7 IR hotline. Our team answers - not a ticketing system. Within 15 minutes, your named IR lead is engaged. Within 2 hours, we have an active containment and investigation running. All of this happens at your pre-negotiated rate with no additional contracts to sign during the crisis.
Arrange Your IR Retainer Before You Need It
A 30-minute call is all it takes to have SOClogix named as your incident response firm, satisfy insurance requirements, and start onboarding before the next breach.
Retainer agreement delivered within 48 hours. Annual terms with unused hour rollover.